The Dubai Health Authority (DHA) inaugurated on Wednesday a smart
pharmacy with a robot for dispensing and prescribing medication in Dubai
This is the first-of-its-kind smart pharmacy in the
Middle East and a second of its kind in the DHA, as the authority
launched a smart pharmacy at Rashid Hospital last January.
The robot can store up to 35,000 medicines and dispenses around 12 prescriptions in less than one minute.
The robot dispenses the prescribed medication with a click of a bottom based on a barcode, minimising any human error.
Excellency Humaid Al Qatami, Chairman of the Board and Director General
of the DHA announced that the authority will be adopting the robot in
all DHA hospitals
Al Qatami added that the robot is one of the latest
smart technologies adopted by the authority to meet the 2016/2021
strategy, which aims to achieve a happy and healthy society.
smart pharmacy was inaugurated in the presence of Dr Ali Al Sayed, the
Director of the Pharmaceutical Services Department of DHA, Dr Abdul
Rahman Al Jasmi CEO of Dubai Hospital and Dr Khaldoon Walid Nabhan,
Acting Director Finance and Administrative affairs at Dubai Hospital.
Al Sayed said the robot can dispense up to 12 prescriptions in less
than one minute, reducing customer’s waiting time. He added that the
robot dispensing process will be paper free as the robot will store the
prescription as soon as the doctor documents it electronically.
added that depending on the robot to dispense the medication, would
allow the pharmacist to focus on giving the customers the correct
instruction on how to take the medication.
Al Qutami said the
DHA is adopting a fully integrated smart system for its pharmaceutical
services that include a barcode system in all its pharmaceutical
transactions in DHA hospitals and health centers.
The DHA is the
first to implement the barcode smart system in the UAE last April, which
aims to ensure the safety of patients by giving each medicine a
barcode, hence reducing the chances of any mistakes when dispensing
The authority is implementing the new system in
coordination with the biggest international companies that supply
medication and by using the latest technology that the authority adopts
in managing the health sector especially in the pharmaceutical
Al Qutami also said that the authority has adopted a
smart system that monitors the cold chain of pharmaceuticals to preserve
the quality and safety of medication.
Monitoring of cold chain
especially when it comes to medication is considered one of the most
important global issues and one of the biggest challenges that
international health organizations face as it directly affects the
quality, safety and the effectiveness of the medication.
international-standard smart system that monitors and tracks the
temperatures of medication through the installation of smart devices and
tablets that can be controlled and tracked electronically. These
systems aim to guarantee a continuous cold chain, which will maintain
the quality and safety of pharmaceutical medication.